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1. About Elakshi Silver Jewellery
Elakshi Silver Jewellery is an online silver jewellery brand offering elegant, handcrafted pieces made from genuine 92.5% sterling silver. Our designs are inspired by a blend of heritage craftsmanship and contemporary aesthetics.
Yes, all our pieces are handcrafted using 92.5 sterling silver, and many are finished with gold plating or oxidised detailing, depending on the design.
Yes! Every jewellery piece from Elakshi Silver Jewellery comes with a 92.5 purity stamp engraved on it as a mark of genuine silver. Upon request, we can also provide a certificate of authenticity to further assure you of the purity and quality of your purchase.
2. Ordering and Shopping
Our latest designs and product updates are available on our Instagram page:
@elakshi_silver_jewellery
Our website — www.elakshisilverjewellery.com — is currently under construction and will soon offer a complete shopping experience.
You can place an order by messaging us on Instagram or emailing us at elakshisilverjewels@gmail.com. You may also call or WhatsApp us at +91 90008 63456 or +91 81215 71094 for any queries or assistance.
If an item is available, it will show as “In Stock” on the page. If it shows “Sold Out” or “Make on Order”, the item is currently unavailable. However, you can message us on Instagram, WhatsApp us at +91 90008 63456 or +91 81215 71094, or email elakshisilverjewels@gmail.com to check for restock availability or place a made-to-order request.
3. Customization and Gifting
Yes, we take custom orders such as name pendants, initials, or special designs for gifting or events. Please note that personalized pieces are not eligible for return and may require additional time.
Yes, we offer complimentary gift wrapping on request. Just let us know while placing the order and we’ll take care of the rest.
4. Shipping and Delivery
Yes, we ship throughout India and to select international locations. Delivery charges and times vary depending on your location and selected shipping method.
5.Returns and Exchanges
We accept returns only if the item is damaged or incorrect, and reported within 48 hours of delivery along with unboxing photos/videos. Exchanges may be possible based on product availability. For more details, please refer to our full policy once the website is live.
6. Product Appearances
Yes! Every jewellery piece from Elakshi Silver Jewellery comes with a 92.5 purity stamp engraved on it as a mark of genuine silver. Upon request, we can also provide a certificate of authenticity to further assure you of the purity and quality of your purchase.
7.Customer Support
We’re always here to help you!
Email: elakshisilverjewels@gmail.com
Phone/WhatsApp: +91 90008 63456 / +91 81215 71094
Instagram DM: @elakshi_silver_jewellery